—Tracy Lyn Ginsburg
Executive Director,
Texas Association of School Business Officials
—Sarah Perkins
Member Support Manager,
National Association of Chronic Disease Directors
IBC has been a great resource. They take the time to understand our systems and needs, help us to create solutions that work for our staff and provide valuable input as we look to implement the evolving iMIS features.
—Barbara Kincaid
Director, Corporate Relations, ACLI
I have been using IBC for 25 years and I trust Melissa and Jodi to treat their clients right.
—Nick Kuriger
Information Technology Director,
Virginia State Bar
The American Astronomical Society (AAS) has been a steadfast client of Intuitive Business Concepts for multiple reasons, but I’ll just share two. First, their consultants are the best in the field, extremely knowledgeable about iMIS and its capabilities, and can think out of the box to an agreed solution when confronted with the roadblocks we (as a very complex scientific society) put in our way. The second reason is IBC’s management team — they support their consultants and clients, are highly supportive of the AAS mission, and are a clarion voice for iMIS’ capabilities in the association space.
—Diane Frendak
Director of Membership Services,
American Astronomical Society
IBC is amazing to work with in every aspect of their business. We first worked with them to convert our outdated accounting system to Sage Intacct. They were organized and helpful through the entire process. They worked with us through our much-needed changes, and we never felt overwhelmed with the workload even though it was a large conversion. They made sure all our needs were met and helped at every step of the way. We have enjoyed our partnership with them and moved our iMIS software to them as well. We trust their professionalism and expertise in both products. We can always count on them to be right there for us.
—Liza M. Wells
Vice President & Treasurer
Maine Bankers Association
I don’t worry about iMIS any longer, ever since I stared working with the folks at IBC. The service is wonderful, the team helps me understand the problem and solution, and they work with my budget. I could not be happier.
—Karen E.T. Garrett, CAE
Chief of Communications,
Marketing and Membership
American Society for Public Administration
—Jim Brinkley
Chief of Operations (COO),
International Association of Fire Fighters
IBC has been an outstanding partner for the implementation and ongoing support for iMIS, our association and membership software, and for Sage Intacct, our accounting software. We’ve truly appreciated the level of care and attention their team brings to every interaction. Their customer service is exceptional—not just responsive, but thoughtful and proactive. What really stood out to us is their commitment to fully understanding what we actually need, not just what we initially ask for. That level of insight and partnership makes a meaningful difference. We trust IBC so much that we actually asked them to learn one of our other software platforms — because we’d rather rely on IBC for support than the vendor who’s currently handling it.
We were especially grateful for their willingness to travel to Hawaii and work with us in person right before our public launch—a particularly high-pressure and stressful time for our team. Having their dedicated support onsite during that critical period was incredibly valuable, especially given the time zone differences between Hawaii and the Central/Eastern regions. Their presence allowed for real-time collaboration, quicker decision-making, and a level of reassurance that we truly appreciated.
IBC has also been very accommodating when it comes to our customizations, working with us to find the right solutions where it makes sense. Overall, their flexibility, attentiveness, and genuine partnership approach have made this a great experience, and we’re thankful to have them supporting us.
—Hazel Balmaceda
Treasurer & Chief Financial Officer of HEC (Hawaii Employers Council)
